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Terms & Conditions


1. Detailed description of goods and/or services

LionMountainTV is a business in the Media industry that provides SVOD services.

2. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 1 day and delivery confirmed by way of e-mail. (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

3. Export restriction (Optional)

The offering on this website is available to audiences worldwide subject to certain country-specific limitations which may be varied from time to time.

4. Return and Refunds policy

The provision of goods and services by LionMountainTV is subject to availability. In cases of unavailability, LionMountainTV will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10 % administration fee.

5. Customer Privacy policy

LionMountainTV shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

6. Payment options accepted

Payment may be made via Visa, MasterCard or American Express Cards or by bank transfer into the LionMountainTV bank account, the details of which will be provided on request.

7. Card acquiring and security

Card transactions will be acquired for LionMountainTV via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

8. Customer details separate from card details

Customer details will be stored by LionMountainTV separately from card details which are entered by the client on DPO PayGate’s secure site.

For more detail on DPO PayGate refer to www.paygate.co.za.

9. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

10. Responsibility

LionMountainTV takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

 

11. Country of domicile

This website is governed by the laws of South Africa and LionMountainTV chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.

12. Variation

LionMountainTV may, in its sole discretion, change this agreement or any part thereof at any time without notice.

13. Company information

This website is run by LION MOUNTAIN MEDIA (private company) based in South Africa trading as LION MOUNTAIN MEDIA and with registration number 2012/224319/07 and PT LAMBERTI, Z LAMBERTI (Director(s)/Member(s)/Owner(s)).

14. LionMountainTV contact details

Company Physical Address: 144 WESTERN SERVICE ROAD, WOODMEAD, JOHANNESBURG, 2191

Email:ACCOUNTS@LMMEDIA.CO.ZA Telephone:+27 11 275 0900